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Customer Culture Institute

Customer Culture Data

An objective, independent global research and consulting institute dedicated to helping clients build profitable customer-centric enterprises.

Complimentary White Paper

NEW White Paper Published: Unleash the Power of Relationships Through Customer Culture. Download this complimentary white paper for the seven simple, effective steps that can be used to build a Customer Culture that will dramatically increase customer and associate acquisition, retention and referral rates.
Milton Pedraza on Customer Culture

Highlights from a recent speaking engagement where Milton Pedraza, CEO of the Luxury Institute, discusses the importance of establishing a Bold Customer Culture.
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